Technical Help Desk, Call Center Technology
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Technical Support:
Technical support (also tech support) is a range of services providing assistance with computer hardware, software, or other electronic or mechanical goods.

Call Center Technology:
Vcare Call Center, subsidary of Call centers India has implemented Border Gateway Protocol (BGP). If any of Call centers India's IP links were to fluctuate your call would get rerouted automatically via another IP route, without disconnecting the call in a fraction of a second.

Online Chat Support:
Our call-center-service-providers provide real-time assistance in completing forms, placing orders, answering to queries, etc of our customers. The Web based customer service capabilities of our BPOs can be utilized for:

Email Support:
E-mail management effectively help to address the requests of the customers as there is an efficient system of automated e-mail responses, extensive knowledge base and intelligent routing facilities.

Technical Services:

Our technical services comprise of technical support of any kind; be it computer hardware problems, software problems, installation problems, problems with Internet, we deal with them all. Our technical team deals with all kinds of problems including installation and product support, up & running support, troubleshooting and Usage support.

Technical support requires a professional team to work round the clock in delivering higher value to customers. The state-of-the-art technologies and systems integrate the latest CRM technologies and processes to deliver industry leading technical support expertise to the customers. The technical support teams works to assist the customers experiencing technical difficulties and increase the use and comfort with the clients' products and services. The customized technical support services solve the clients' customer care challenges.

For more information visit: www.vcarecallcenter.com....
Contact Us: Vcare Offices :
USA - Offices
701 Fifth Avenue Suite 4200 Seattle, WA 98104
206.441.7760

INDIA - Office
Vcare Call Centers India, Inc., E-25, Sector - 63, Noida
+91-98715-75071, 0120-4320478

sales@vcarecallcenter.com